Do you offer a free trial?

Yes we offer a free demonstration as well as a free trial to see if your company and Message Plane are a good fit for each other.

Do you offer enterprise pricing?

Message Plane pricing can vary based on user count, but for the most part our monthly user costs are set to make sure we can provide the service and consistency we strive for.

What support is included?

We have staff dedicated to help around the clock via email and support tickets.

Do you have apps for iPhone and Android?

You no longer need apps to use our software. We built our software to work on your internet browsers. We recommend Google Chrome for the best experience.

How long does it take to get started?

We have created an onboarding process that should take no longer than 7-14 days to get your whole company set up on Message Plane.

What 3rd party apps can I integrate?

We pride ourselves on technology that allows multiple sources of APIs and third party apps to integrate seamlessly including Central Dispatch, Super Dispatch, and QuickBooks.

Message Plane — Home - Message Plane CRM

The Live Product

Follow one order through your office.
Watch the platform carry it.

This is order #88412 — a 2021 BMW X5, Los Angeles to Miami. Scroll, and the order card updates in real time as Message Plane takes it from first call to final dollar.

Order #88412AGENT RILEY M.

● 6 photos on file

LAX

Los Angeles, CA

MIA

Miami, FL

Customer

Maria Santos

Vehicle

2021 BMW X5

Price

Pending

Carrier

Unassigned

Status Lead

The card updates as you scroll ↓

01 / 06 · LEAD LANDS

The phone rings. You already know everything.

Maria calls from a Google ad. The lead API created her record the second she submitted the form — so when your phone system connects via API, the call screen-pops with her name, vehicle, and route before the second ring.

14:02:11 INBOUND CALL (213) 555-0144
✓ Matched Maria Santos · lead L-29871 · created 41s ago
Source Google Ads · “ship car los angeles to miami”
→ Screen-pop delivered · 0.6s

02 / 06 · QUOTED

Rapid Rate prices the lane while she’s still talking.

Your proprietary AI pricing engine runs 24/7 on real lane data. Riley quotes $1,450 with confidence — no spreadsheets, no gut feel — and the quote fires by email and SMS before the call ends. Follow-up sequences arm themselves automatically.

RAPID RATE · LAX → MIA · SUV class · 2,730 mi
Recommended price $1,450 · confidence 94%
✓ Quote sent email + SMS · follow-ups D+1, D+3, D+7 armed

03 / 06 · BOOKED

E-sign and deposit, captured on the call.

Maria says yes. Riley sends the contract — Message Plane’s own e-signature, not a third-party bolt-on — and she signs from her phone. The $249 deposit runs through your merchant, inside the CRM, and reconciles itself.

✓ E-signed Transport Agreement · iPhone · 14:09:44
✓ Deposit $249.00 · Visa •••• 4412 · receipt texted
Order #88412 opened · balance $1,201 COD

04 / 06 · DISPATCHED

Posted to both marketplaces in one click.

The load hits Central Dispatch and Super Dispatch simultaneously. Carrier offers flow back into the order. One click runs the carrier’s license check — active, insured, 4.9 stars — and dispatch is locked.

✓ Posted Central Dispatch 0.8s · Super Dispatch 1.1s
← 3 offers · best: Eastline Transport · $1,090
✓ License check MC-884112 active · insurance verified · 4.9★
→ Dispatched · pickup Tue 8:00–11:00

05 / 06 · IN TRANSIT

The customer never has to ask “where’s my car?”

Event templates fire SMS and email updates at every milestone — picked up, in transit, day-before-delivery — and Maria’s customer portal shows live status. Your phones stay quiet. Your reviews don’t.

Hi Maria! Your BMW X5 was picked up this morning by Eastline Transport. Track it anytime: mpln.io/t/88412 AUTO · EVENT TEMPLATE “PICKED UP”

Amazing!! Thank you guys, so easy 🙏 SMS · LOGGED TO #88412

06 / 06 · DELIVERED & PAID

Balance collected. Books closed. Review requested.

BOL and photos attach to the order. The balance reconciles, the invoice syncs to QuickBooks, and the reputation tool asks Maria for a review at the exact moment she’s happiest. That’s how this platform earned 8,000+ five-star reviews for its very first customer — the brokerage that built it.

✓ Delivered Fri 14:22 · BOL + 6 photos attached
✓ Balance $1,201.00 collected
✓ QuickBooks synced · invoice matched & reconciled
★★★★★ Review received · 22 min after delivery

How it works

Every system on one route.
Zero tabs in between.

Seven tools you’re paying for separately today, running as one. Phones and SMS connect via API. Marketplaces sync both ways. Money lands in QuickBooks on its own.

Departure: first contact Arrival: money in the bank Layovers: none

Order #88412 · 2021 BMW X5Los Angeles, CA → Miami, FL · Eastline Transport 4.9★ · 2,730 mi

In transit · ETA Mon 2–4 PM

Everything included

Built deep, not bolted on.

A decade of broker problems, each one solved in-house and included in every seat. No feature gates, no add-on pricing.

01Unified inboxCalls, texts, and email threaded into one conversation per customer — connected to your phone system by API.Included

02Auto dialerProprietary dialer inside the platform. Hundreds of calls a day, not a hundred.Included

03Rapid Rate pricingIn-house AI pricing engine on real lane data, working 24/7.Included

04E-SignaturesProprietary e-sign owned and built by Message Plane. No DocuSign bill.Included

05Marketplace dispatchSeamless two-way dispatch to Central Dispatch and Super Dispatch.Included

06Carrier license checkVerify any carrier in the country — active, inactive, insured — before dispatch.Included

07Carrier managementFull carrier module with complete dispatch history.Included

08Multi-merchant billingAPI any merchant and bill inside the CRM with automatic reporting.Included

09One-click invoicingInvoice by SMS, email, or fax with a single click.Included

10QuickBooks syncInvoices, deposits, and payables flow to QBO and reconcile themselves.Included

11Automated follow-upERP-level follow-up sequences from lead to delivered.Included

12Lead API + distributionLeads in the second they’re generated, routed by geo, time, and agent performance.Included

13Event templatesStage-based SMS and email updates that fire themselves.Included

14Customer portalPersonalized portal for status checks and help — fewer “where’s my car?” calls.Included

15Reputation managementCustom review tool that turns delivered orders into five-star reviews.Included

16Global searchAny customer, order, VIN, or number — found in seconds.Included

17Custom reportingReports geared to what you want to see. Anything, anytime.Included

18Custom homepageMy Tasks, calendar, booked orders, leads needing pricing — per agent.Included

19Document storagePDFs, receipts, and vehicle photos stored on the customer record.Included

20Roles & securityRole-based privileges per agent, on your own dedicated secured server.Included

Track record

Ten years of proof.

0

Building for brokers since

0

Monthly active users

0

Transports processed

0

Texts & emails delivered

Pricing

One plan. Every feature.

A base price for your brokerage, a rate per seat. Everything above is included in both — we don’t sell economy.

Brokerage base

Your dedicated platform and onboarding

$399–499 /mo

Per brokerage

Your own dedicated, secured server
Central Dispatch & Super Dispatch sync
QuickBooks + multi-merchant billing
Onboarding in 7–14 days, migration included
Free demo, no commitment

Book a demo

Per seat

Per user

Every agent gets the full platform

$59–79 /user/mo

Depending on plan

Unified inbox — calls, SMS, email
Auto dialer + Rapid Rate pricing
E-sign, invoicing, follow-up automation
Custom homepage & reporting per agent
Around-the-clock support

Book a demo

FAQ

Before you board.

Yes — a free, no-obligation demonstration so you can see whether your company and Message Plane are a good fit before you commit to anything.

7–14 days to get your whole company set up, including migrating your data from your current CRM. You don’t stop selling cars while we do it.

Yes. Message Plane connects to your phone system via API — calls and texts flow into the platform in real time, screen-pops fire with full customer context, and everything logs to the order automatically. Keep your numbers and your carrier.

You don’t need apps. Message Plane runs in the browser on any device — desktop, tablet, phone. We recommend Google Chrome for the best experience.

Central Dispatch, Super Dispatch, QuickBooks, your phone system, any merchant processor, and your lead sources via the lead API. Message Plane is built to integrate, not restrict.

Every client runs on their own secured, dedicated server. Your customers, conversations, and financials never share a database with anyone else’s — and your data exports anytime.

Today

Follow one order through your office.
Watch the platform carry it.

The phone rings. You already know everything.

Rapid Rate prices the lane while she’s still talking.

E-sign and deposit, captured on the call.

Posted to both marketplaces in one click.

The customer never has to ask “where’s my car?”

Balance collected. Books closed. Review requested.

Every system on one route.
Zero tabs in between.

Built deep, not bolted on.

Ten years of proof.

One plan. Every feature.

Brokerage base

Per user

Before you board.

Related Resources

Explore More from Message Plane

Today

Follow one order through your office.Watch the platform carry it.

The phone rings. You already know everything.

Rapid Rate prices the lane while she’s still talking.

E-sign and deposit, captured on the call.

Posted to both marketplaces in one click.

The customer never has to ask “where’s my car?”

Balance collected. Books closed. Review requested.

Every system on one route.Zero tabs in between.

Built deep, not bolted on.

Ten years of proof.

One plan. Every feature.

Brokerage base

Per user

Before you board.

Related Resources

Explore More from Message Plane

Follow one order through your office.
Watch the platform carry it.

Every system on one route.
Zero tabs in between.