To set up automated customer notifications for vehicle transport, configure your CRM to trigger messages at six key milestones: order confirmation, carrier assignment, pickup scheduled, vehicle picked up, in-transit update, and delivery confirmation. Automated notifications reduce inbound support calls by … Read More
Daily Archives: March 4, 2026
Best CRM for Auto Transport Brokers in 2026: What to Look For
The best CRM for auto transport brokers in 2026 should include integrated calling and texting, automated lead distribution, built-in dispatch management, load board integration with Central Dispatch and Super Dispatch, and automated customer notifications. Purpose-built platforms like Message Plane deliver … Read More