Unified Inbox for Auto Transport Brokers | Message Plane

Unified inbox: calls, texts, and email in one thread

Keep customer communication connected to the order. Message Plane logs calls, SMS, and email to the order so your team can work from one record.

A clearer communication record

• Connect your phone system through an API.
• Use templates for consistent replies.
• Keep an audit trail of communication on the order.

A typical flow: a customer texts back about a pickup date, the reply lands on the order next to earlier calls and emails, and any agent who opens the order sees the whole conversation before answering.

Book a 30-minute demo, or see every feature in the auto transport CRM.