Author Archives: Rica Messageplane

For years, manual dispatching has been the backbone of many auto transport businesses. Spreadsheets, inboxes, phone notes, and sticky reminders “got the job done.” But as we move deeper into 2026, that approach is no longer just inefficient — it’s … Read More

The start of a new year is the perfect opportunity to evaluate your business operations and make changes that set you up for success. For auto transport businesses, managing leads, calls, dispatches, and customer relationships can quickly become overwhelming if … Read More

In today’s fast-moving auto transport industry, efficiency isn’t just an advantage — it’s a requirement. Brokers and carriers handle dozens of moving parts every day: quoting, dispatching, customer updates, billing, follow-ups, and paperwork. When those systems operate separately, the result … Read More

In the fast-paced world of auto transport, speed isn’t just an advantage—it’s a necessity. Carriers and dispatchers are constantly racing against competitors to claim loads, coordinate drivers, and satisfy customers. But one of the biggest time-wasters in the industry is … Read More

In the fast-paced world of auto transport, understanding your clients is everything. Whether you’re managing dispatches, coordinating carriers, or handling customer inquiries, client feedback holds the key to improving your service — and your bottom line. But collecting feedback is … Read More

At Message Plane CRM, we believe that innovation thrives through collaboration — and our recent visit to Mexico proved exactly that. We had an incredible time connecting with the amazing teams at Super Dispatch and Summit, diving deep into shared … Read More

In today’s fast-moving auto transport industry, businesses handle large volumes of sensitive information every day — from customer contact details and carrier credentials to billing data and shipment records. With so much data flowing across multiple platforms, one question becomes … Read More

In today’s fast-paced auto transport industry, growth isn’t just about moving more vehicles — it’s about working smarter, communicating faster, and staying organized. The companies that are scaling quickly all share one common secret: they’ve embraced CRM software to manage … Read More

In the fast-moving world of auto transport, competition is tough. Brokers, carriers, and dispatchers are all working to win customer trust, secure loads, and deliver reliable service. The businesses that consistently come out on top aren’t just working harder—they’re working … Read More

Dispatching is the heart of any auto transport business. When done right, loads move smoothly, customers stay happy, and profits grow. But when mistakes happen, the ripple effects can be costly—leading to delays, unhappy clients, and even lost business. Here … Read More